Respond efficiently and tactfully to guests’ requests and enquires, including hotel facilities and services, as well as general information beyond the hotel (e.g. local attractions, transportation options, dining recommendations, etc.).
Liaise closely with Reception on guests’ arrival and departure.
Security First: Implement secure authentication and authorization using OAuth2 and JWT, and ensure systems follow data privacy/compliance requirements.
Operational Excellence: Troubleshoot and resolve complex production issues, perform root-cause analysis, and implement preventative fixes and monitoring.
Bachelor's degree in computer science, Information Technology, or a related field
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Working closely with the application team (Backoffice)
Experience in financial institute with strong knowledge in operation workflow of Securities/Futures and Derivatives Trading and Wealth Management systems
Proficiency in RESTful API design, JSON/XML data transformation, SQL and scripting using Python, .NET, or equivalent technologies.
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