Collaborate with the marketing team to brainstorm and develop creative content ideas that align with current trends and company objectives, contributing to campaign strategies.
Perform basic graphic design tasks using tools like Canva or Adobe Creative Suite to create visually appealing graphics, banners, and other digital assets for online use.
Conduct keyword research and implement basic SEO best practices in content creation to improve search engine visibility and organic reach.
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Collaborate with the marketing team to brainstorm and develop creative content ideas that align with current trends and company objectives, contributing to campaign strategies.
Perform basic graphic design tasks using tools like Canva or Adobe Creative Suite to create visually appealing graphics, banners, and other digital assets for online use.
Conduct keyword research and implement basic SEO best practices in content creation to improve search engine visibility and organic reach.
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Ensure timely preparation and processing of Arrival Notices, Bills of Lading, Delivery Orders, Cargo Manifests, invoices and other import documentation.
Identify, investigate and resolve shipment delays, documentation discrepancies and operational exceptions.
Ensure all shipment information and milestones are accurately and promptly updated in the operating system.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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Ensure consistency and alignment of brand-level marketing communication strategies across Southeast Asia.
Collaborate closely with key stakeholders ie digital marketing, sales, commercial excellence, divisions as well as external contacts to ensure priorities and key messages are aligned.
Drive proactive thought leadership through: Public relations, Media engagement and Industry associations and partnerships.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
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Market Agility: Continuously evaluate market research to pivot strategies ahead of competitive shifts.
Cross-Functional Synergy: Collaborate smoothly with internal stakeholders to drive new business initiatives and guarantee consistent client satisfaction.
Performance Tracking: Analyze commercial data, prepare insightful reports, and manage accurate sales forecasts for leadership review.
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To work closely with internal teams, clients, and vendors to manage invoicing and resolve billing discrepancies efficiently.
Utilize and navigate the CW1 (or similar) billing system effectively to generate invoices accurately based on the provided data, ensuring adherence to established billing procedures and client agreements.
Verify and reconcile billing data with supporting documentation to guarantee accuracy and completeness.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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