• Drive continuous improvement initiatives across warehouse and logistics operations to enhance productivity, cost efficiency, accuracy, and delivery lead times, ensuring optimal order fulfilment and service levels.
• Oversee capacity planning, demand forecasting, and resource utilisation to support peak trading periods and long-term business growth.
• Ensure full compliance with local and international trade regulations, customs requirements, and company operational standards, while implementing robust risk mitigation and business continuity plans.
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To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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Diploma or Degree in Marketing/ Digital Marketing/ Business Admin/ International Business/ Information Technology/ Economic / Computer Science / Business Management/ Public Relation/ Mass Communication/ Psychology/ Human Resources/ Media Studies/ Creative & Design / Multimedia
Ensure timely preparation and processing of Arrival Notices, Bills of Lading, Delivery Orders, Cargo Manifests, invoices and other import documentation.
Identify, investigate and resolve shipment delays, documentation discrepancies and operational exceptions.
Ensure all shipment information and milestones are accurately and promptly updated in the operating system.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
...
To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
...
To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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Market Agility: Continuously evaluate market research to pivot strategies ahead of competitive shifts.
Cross-Functional Synergy: Collaborate smoothly with internal stakeholders to drive new business initiatives and guarantee consistent client satisfaction.
Performance Tracking: Analyze commercial data, prepare insightful reports, and manage accurate sales forecasts for leadership review.
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To support inter-related department in operation activities.
Responsible to ensure for the smooth and effective running of the account receivable operation proper issuing and recording of sales invoices into the accounting system and ensures all receipt from customers are recorded and bank in to company accordingly.
Responsible to ensure for the smooth and effective running of the account payable operation with proper recording as per their agreed term.
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Ensure consistency and alignment of brand-level marketing communication strategies across Southeast Asia.
Collaborate closely with key stakeholders ie digital marketing, sales, commercial excellence, divisions as well as external contacts to ensure priorities and key messages are aligned.
Drive proactive thought leadership through: Public relations, Media engagement and Industry associations and partnerships.
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