Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
Collaborate with internal stakeholders like application, business, infrastructure, security, and operations to continuously improve the stability of applications.
Develop support operational documents to summarize common support issues.
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Good knowledge of instrumentation, control systems and industrial automation.
Experience in troubleshooting, maintenance, commissioning and system improvement.
Experience working in a thermal power plant, power generation plant, paper mill, process plant or continuous production environment will be an advantage.
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- The person requires performing site supervision and coordination to ensure that the works carried out by the Contractors are within quality standards and correcting specification.
· To check, monitor, inspect, perform quality control checks, and monitor work in progress and final inspection on completed works.
· Reporting on non-conforming matters found during inspection to RE and follow up with Contractor on the action to be taken.
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