Incident Investigation & Response: Perform Tier 1/2 security event triage, incident analysis, root cause investigation, and threat remediation recommendations across endpoint, identity, network, and cloud environments.
MSSP Platform & Onboarding: Support customer onboarding, SIEM / EDR / MDR log integration, and detection policy tuning (e.g., Microsoft Sentinel, Defender, CrowdStrike).
Operational Execution: Execute daily security operations in alignment with SLAs, playbooks, and runbooks; escalate complex threats to Central Cybersecurity SMEs.
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· Responsible for design work, project planning, site supervision, commissioning and operation of ELV systems for Access Control , CCTV and Burglar Alarm System installations
· Responsible for design work, project planning, site supervision, commissioning and operation of ELV systems for Access Control , CCTV and Burglar Alarm System installations
· Responsible for design work, project planning, site supervision, commissioning and operation of ELV systems for Access Control , CCTV and Burglar Alarm System installations
· Responsible for design work, project planning, site supervision, commissioning and operation of ELV systems for Access Control , CCTV and Burglar Alarm System installations
· Responsible for design work, project planning, site supervision, commissioning and operation of ELV systems for Access Control , CCTV and Burglar Alarm System installations
· Responsible for design work, project planning, site supervision, commissioning and operation of ELV systems for Access Control , CCTV and Burglar Alarm System installations
Channel & Partner Enablement: Conduct technical training sessions and product workshops for local distributors, SIs, and value-added resellers (VARs) to strengthen partner ecosystem capabilities.
Implementation & Onboarding: Provide hands-on or remote technical implementation guidance for major enterprise projects, including storage pool sizing, 10GbE/25GbE switch routing, active directory (AD/LDAP) integration, and backup workflow deployment (3-2-1 strategy).
Advanced Technical Support & Troubleshooting: Serve as the regional escalation point for complex tier-2/3 technical issues, performance bottlenecks, and log analyses, coordinating with HQ R&D and global support teams when needed.
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