Monitoring & Recovery: Perform real-time monitoring of the automation estate. Troubleshoot job failures (abends), perform restarts, and escalate persistent issues to senior engineers.
Compliance & Documentation: Ensure every change to the scheduling environment is linked to a valid ITSM change/task record. Maintain up-to-date runbooks.
Education: Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related technical field.
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- Oversee and coordinate daily branch logistics operations (inbound, outbound, warehousing, and distribution).- Implement and monitor standard operating procedures (SOPs) to ensure efficiency and compliance.- Manage shipment scheduling, fleet coordination, and delivery timelines.- Plan and optimize delivery routes for maximum efficiency, cost-effectiveness, and timely delivery.- Supervise and guide drivers, warehouse staff, and supporting teams in day-to-day tasks.
This is a full-time, on-site internship role for a Content Creator Intern, located in WP, Kuala Lumpur. The intern will be responsible for creating engaging multimedia content, developing social media campaigns, writing and editing blog posts, and managing the content calendar. Additionally, the role will involve conducting market research, participating in brainstorming sessions, and collaborating with team members for effective brand storytelling.
The Customer Happiness Manager is responsible for building and sustaining a Gold Standard customer experience for MYSG.
This role oversees day-to-day support operations, ensures high-quality service delivery, and leads initiatives that strengthen customer trust and loyalty.
Beyond operational excellence, this role plays a key part in people development, service innovation, and budget planning, ensuring the MYSG support function remains scalable, efficient, and aligned with long-term business goals.
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