Liaise with sales promoters on all matters related to Company’s roadshows and exhibitions, transport and other claims. Prepare timely the sell-out quantities by units and value after each roadshow in excel file template to pass on to accounts. Provide monthly sales report of roadshow performance .
Coordinate promoters’ requests for testers and samples for outlets and maintaining a record of testers issued and monitor their replenishment
Monitor the sales order transactions by checking availability of stocks in Zuellig, and assist in the transfer of stocks to Zuellig if stocks are low. If stocks delivery to customer is unfulfilled initiate investigation why not delivered
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Store Presentation: Ensure the sales floor is well-presented, products are displayed effectively, and promotional materials are current.
Outreach & Promotion: Actively participate in promotional activities, product launches, and potentially represent the company at events or off-site locations as required.
Reporting & Administration: Maintain accurate customer records & sales reports. Perform basic sales-related administrative tasks using Microsoft Office.
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Prepare regular sales and performance reports, identify growth opportunities and support initiatives to achieve online sales targets and business objectives.
Work closely with internal teams and external partners to ensure smooth eCommerce operations, order fulfilment, inventory accuracy and overall marketplace competitiveness.
Show Planning & Scripting: Develop content outlines, structured flowcharts, and creative talking points tailored to hit specific viewership and sales KPIs per stream.
Technical Ownership & Setup: Oversee the end-to-end studio setup—including basic lighting, audio check, and streaming software configuration—to ensure a flawless broadcast.
Performance Data Analytics: Track and review live-stream performance data (such as Peak Viewers, Average Watch Time, and Gross Merchandise Value/GMV) to continuously optimize sales tactics.
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Attend sales enquiries and orders, prepare quotations, and attend customer complaints and related meetings.
Conduct regular customer engagement to understand business needs, propose effective solutions, and ensure high customer satisfaction throughout the sales cycle.
Monitor market trends, industry developments, and competitor activities to provide valuable market insights that drive and support business growth strategies.
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Reporting support: Help prepare campaign performance reports and post campaign wrap ups, pulling together data and insights for clients and internal review.
Team collaboration: Support a positive, organised team environment, sharing updates proactively and stepping in whenever the team needs an extra hand.
Client relationships and account growth: Maintain strong day to day relationships with clients, understanding their needs and ensuring a smooth experience across campaigns. Look for opportunities to upsell current clients and grow the account over time.
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Coordinate and facilitate the loan settlement process to help our clients complete their transactions smoothly and with confidence.
Perform routine internal audits on operational files and documents, ensuring all records remain compliant with company standards.
Run post-sales outreach initiatives including follow-up communications, festive wishes, and periodic newsletters, allowing us to keep our brand top of mind.
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Ready to grow in hospitality? Welcome to working with us at TENSEVEN HITOYOSHI SDN BHD, where we bring thoughtful food and warm service to our community.
As an Assistant Restaurant Manager / Service Leader you'll build a dependable front-of-house operation, create consistent guest experiences, and help scale our service standards across shifts.