Drive conversion by guiding homeowners from consultation stage to project confirmation.
Build and maintain good relationships with clients through professional consultation and ensure great customer experience through their renovation journey.
Stay updated on industry trends, home renovation, and practical interior solutions that add value to properties.
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Liaise with platform key account managers to secure participation in mega campaigns (e.g., 3.3, 6.6, 11.11).
Track promotion performance and submit post-campaign sales reports with learnings and ROI.
Analyze daily store performance metrics (traffic, conversion, sales, CTR, etc.) and translate data insights into actionable optimization strategies.
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