Handle the full order-to-delivery workflow, including processing customer purchase orders (POs), issuing order confirmations, and coordinating delivery commitments.
Enter and maintain accurate sales orders, customer profiles, and pricing information within the ERP system.
Resolve order amendments, cancellations, and delivery discrepancies proactively.
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Listing Quality Checks: Review product descriptions and titles across marketplaces, identifying outdated, inconsistent, or inaccurate listings for correction.
Distributor & Sales Ops Exposure: Get first-hand exposure to how a distributor operates, from sales operations to broader commercial functions, working closely with a hands-on team
New Initiatives: Contribute fresh ideas and take ownership of new approaches; the team is small, so there's real room to try things and shape how tasks get done.
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• Support accurate and timely sales order processing in Salesforce, ensuring data integrity, documentation completeness and compliance with internal approval requirements.
• Maintain structured records for all sales-related documents and support audit readiness through proper filing, traceability and version control.
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Provide operational support to sales teams and internal stakeholders, assisting the Immediate Superior in maintaining smooth daily sales operations and effective administrative execution.
Responsibilities
Maintain compliance with business process practices, such as reviewing and improving Standard Operating Procedures (SOP) and Work Instructions (WI) as required
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Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Currently pursuing or recent graduate in Business Administration, Management, Marketing, or a related field.
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Provide accurate and in-depth analysis to support strategic sales force structure, initiatives, targeting and incentive compensation program.
Implement, monitor and continuously improve sales capability measurement tools and management reporting.
Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed.
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