Identify and cultivate new business opportunities, build and maintain strong relationships with key clients, including utilities, energy companies, and other potential customers.
Collaborate closely with internal teams, such as product development, engineering, and customer service, to ensure customer needs are met and to provide good after-sales support.
Bachelor's degree or equivalent experience in Business
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Collaborate with internal teams to coordinate marketing activations, merchandising support, and customer requests, ensuring smooth operations and timely follow‑through.
A self-starter with strong ownership, able to plan your day, manage your territory, and follow through on commitments.
An agile team player who adapts quickly to changing priorities, market shifts, or outlet requirements—and remains solutions‑oriented even when things get challenging.
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Supply & Demand Forecasting: Leverage data analytics, pipeline metrics, and regional adoption trends to build accurate demand models, supporting resource allocation and operational planning with international equipment principals.
Cross-Functional Collaboration & Yield Optimization: Partner directly with client QA/QC, process engineering, and product development teams, working alongside internal Application Engineers, Field Service Teams, and international suppliers to resolve technical and yield challenges.
Direct Impact on Next-Gen Tech: Actively deploy the Inspection, Analytical & Test architecture behind the global semiconductor, IoT, AI, and EV electronics revolutions.
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Assist the Sales Manager Relationship Sales in the development of customer strategies to secure competitor business in major and key account portfolios.
Perform regular co-visits/calls with members of the sales team to monitor development of skills and to identify further areas for training and development.
Increase time at POS through reducing/minimising “time stealers” and ensuring selling time is correctly allocated at POS between maintenance and unplanned maintenance plus new business development calls.
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Candidates should possess strong Customer Service skills to provide responsive support, manage expectations, and ensure a positive customer experience.
Relevant experience in sales, business development, or account management, ideally within fire, security, automation, or related technical industries.
Ability to work independently, manage time effectively, and operate in a hybrid work setting between Shah Alam and home.
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Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.
Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.
Accountable for customer satisfaction and providing high quality service.
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