• Secure successful implementation of country priorities and the sharing and implementation of good solutions.
• Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
• Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
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Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)