· Conduct e-commerce market surveillance and competitive benchmarking to identify consumer trends and revenue opportunities, driving formulation of adaptive sales strategies that align with market dynamics.
· Managed IT collaboration to maintain e-commerce BI reporting systems; optimized digital operations tools based on business needs to enhance overall e-commerce operational efficiency.
· Cooperate with the e-commerce team to develop and implement plans covering:
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• Account Management: Manage and grow existing customer accounts, ensuring long-term partnerships and repeat business.
• Sales Strategy: Develop and execute strategic sales plans to meet or exceed revenue and profitability targets.
• Technical Collaboration: Work closely with the flavorists and application technologists to deliver customized solutions aligned with client needs.
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Collaborate with all stakeholders to keep enhancing the proposition driving continuous improvements, and potentially creating better propositions for UHNW clients
Develop and maintain Front and client relationships to promote the Bank’s securities lending offering services and take appropriate measures to fulfil client’s needs/demands
Support the team to provide end-to-end structured products advisory services to Front (i.e. market analysis, trade ideas, strategies formulation, pricing and structuring)
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Are you ready to kickstart your career in a fast-paced, high-energy environment? Do you have the drive, ambition, and enthusiasm to stand out from the crowd? Then here is where you belong!
We’re not your typical company — we’re a launchpad for future leaders. We specialise in nurturing dynamic individuals to excel in events, brand activation, and promotions. If you love meeting new people, creating memorable experiences, and being part of a vibrant team — we want to meet you!
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Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent relevant experience..
Company Description TDCX is a Singapore-headquartered provider of digital customer experience solutions, supporting leading global and disruptive brands in acquiring customers, building loyalty, and protecting online communities. The company combines advanced technology, human expertise, and a strong global presence to serve clients in fintech, gaming, technology, travel and hospitality, digital advertising, social media, streaming, and e-commerce. With a deep footprint in Asia, TDCX is a trusted partner for high-growth companies seeking to tap the region’s growth potential. TDCX is committed to positive social impact through corporate social responsibility initiatives focused on its people, communities, and the environment. The company employs over 19,000 team members across 34 campuses worldwide, including locations in Mainland China, Hong Kong, Japan, Malaysia, Singapore, South Korea, Thailand, Vietnam, and more.
Role Description This full-time, on-site Digital Marketing Sales Specialist role is based in Kuala Lumpur and focuses on the Greater China market. The specialist will engage prospective and existing clients, promote digital marketing solutions, and drive sales performance through consultative selling and data-driven insights. Day-to-day responsibilities include identifying and qualifying leads, managing the sales pipeline, preparing proposals, and delivering product presentations tailored to clients in the Greater China region. The role also involves collaborating with internal teams to optimize campaign performance, leveraging web analytics and marketing data, and providing feedback on market trends and customer needs. The Digital Marketing Sales Specialist is expected to maintain accurate records in CRM tools, achieve sales targets, and communicate effectively in a culturally aware and professional manner.
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