Process Optimization & AI Automation: Identify manual, repetitive, or error-prone processes and pragmatically redesign them using advanced spreadsheets, BI dashboards, and emerging AI productivity tools
Perform critical thinking/review for harnessing new technologies and methodologies to bring about facility operation enhancements to meet the needs of RSTO community and manufacturing operations
Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives
Integrate AI-assisted analytics and intelligence—such as predictive modeling, AI/NLP features, Large Language Models (LLMs), or Intelligent Document Processing (IDP)—to generate automated insights, trend forecasting, and advanced health data analysis
Responsible for executing complex analysis and audits documentations of accounting transactions and processes in the P2D Finance business process area in conformance with accounting requirements and principles
Audit Readiness: Coordinate and prepare data evidence for audits and regulatory inspections, ensuring our training processes meet all internal and external compliance standards
Handles IT Incidents & Requests Received via Multiple Communication Channels (e.g. phone, email, chat, self- service portal). This includes troubleshooting, prioritizing issues, managing access rights etc
Audit Readiness: Coordinate and prepare data evidence for audits and regulatory inspections, ensuring our training processes meet all internal and external compliance standards.
Financial & Inventory Oversight: Manage a significant annual operating budget (SGD 25M) and an extensive inventory stock (~SGD 200M), balancing cost-effectiveness with service excellence and ensuring accuracy and availability across the region
Simulate Customer Scenarios: Utilize our specialized onsite support laboratory to recreate customer scenarios, test assay performance, and validate technical solutions
Process Optimization & AI Automation: Identify manual, repetitive, or error-prone processes and pragmatically redesign them using advanced spreadsheets, BI dashboards, and emerging AI productivity tools
Simulate Customer Environments: Utilize our specialized onsite support laboratory to recreate customer scenarios, test instrument performance, and validate technical solutions
Simulate Customer Scenarios: Utilize our specialized onsite support laboratory to recreate customer scenarios, test assay performance, and validate technical solutions
Assist with marketing automation and campaign workflow tasks, including list handling, journey support, form setup support, and related production activities as applicable
Simulate Customer Scenarios: Utilize our specialized onsite support laboratory to recreate customer scenarios, test assay performance, and validate technical solutions
Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
You ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if vital as per company’s debt collection procedure