Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
Provide training on SOPS, EHS policies and MHEs/PITs to subordinate staff
Support internal and external quality audits by understanding and fulfilling the quality requirements according to the relevant Quality Handbook and Audits.
Liaise and work with external warehouse service providers on materials requirements transfers, receiving, storage and retrieval arrangements of Ambu materials, including the monitoring of space usage
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Implements all brand and boutique policies, procedures and guidelines
Assists the Boutique Manager to make a diagnosis based on a solid performance analysis, review of competencies and environment to define action plans to achieve brand, boutique and category sales targets
Leads the implementation and monitoring of the action plans
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Train and develop team to be top notch customer service agents
Formulate and execute project delivery plans, the set sales budget, target and sales analysis
Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recomendations to senior management
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Maintains store staff by recruiting, selecting, orienting, and training and developing employees.
Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
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