Business Continuity & Operational Resilience: Function as primary person-in-charge for BIA, LOD threshold monitoring, BCP maintenance, DRP testing, and annual Risk Assessments.
Cross-Functional Collaboration & Escalation: Act as the primary operational contact across internal departments and resolve high-priority loan processing escalations.
Study and analyze the surrounding development of the new shopping and providing in-depth analysis and to formulate the suitable concept and trade mix for the new shopping mall to fit entire mall positioning.
Formulate and develop the projected rental to meet the investment budget for the new shopping mall.
Manage trainer productivity and training schedules across classroom, on-the-job, and online learning formats to achieve monthly trainee output targets.
Develop Store Field Trainers and strengthen OJT capability to improve new-joiner onboarding effectiveness at store level.
Ensure training effectiveness, compliance, and certification through assessments, Food Handler Training, HRDC claims, and proper documentation.
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Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars
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Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars
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Lead the technology business portfolio, including telecommunications, fibre, tower, DAS, data infrastructure, and emerging digital services, ensuring commercial viability and regulatory compliance.
Guide the development, branding, distribution, and commercialisation of PRIDE merchandise to strengthen brand equity and ancillary income.
Build, manage, and strengthen strategic relationships with key customers, tenants, telcos, financial institutions, technology partners, event organisers, and other commercial stakeholders.
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Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio
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Ensure an optimum balance across marketing activities, including brand-building exercises such as conferences, roadshows, Continuing Medical Education (CME) programs, round table discussions, and product launches, as well as internal and external product training initiatives
Formulate and monitor the implementation of Advertising and Promotions (A&P) strategies, evaluating their effectiveness against brand objectives, and partner with agencies to secure competitive rates for Point-of-Sale Materials (POSM)
Play a strategic role in ensuring product range and selection aligns with evolving market trends and customer requirements
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