Reporting & StrategyPerformance Reviews: Analyze weekly and monthly sales data, labor costs, and operational expenses to provide actionable insights to the management team.Action Plans: Formulate and execute immediate action plans for underperforming outlets.
Revenue & Sales DriveHit Sales Targets: Set, monitor, and drive monthly sales targets for all northern outlets.Local Marketing & Collaborations: Proactively identify local marketing opportunities, school/kindergarten collaborations, corporate bookings, and events to increase foot traffic and group sales.Upselling & Packages: Train and motivate outlet crews on upselling techniques, membership packages, and promotional campaigns to maximize the average spend per customer.Competitor & Market Analysis: Monitor local market trends and competitor activities to adjust sales tactics dynamically.
Operational Excellence & SOP ComplianceAudit & Compliance: Conduct regular outlet audits to ensure 100% compliance with company SOPs, cleanliness, safety standards, and service quality.Inventory & Asset Management: Oversee stock control, material ordering, and asset maintenance across outlets to minimize wastage and operational downtime.Issue Resolution: Act as the primary problem-solver for daily operational hiccups, mall management coordination, and customer escalations.
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Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store
Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager
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A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it!
Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
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A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it!
Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
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