Keep track of market movements, competitor brands, product positioning and pricing, and share relevant findings with management.
Follow up closely on customer orders and work with Supply Chain, Logistics, Marketing, Technical and Customer Service teams to support smooth order execution.
Coordinate with the Group Technical and After-Sales Service teams on customer complaints, product claims and technical matters.
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Identify customer business challenges and align DXC solutions to deliver measurable business outcomes.
Lead complex, multi-year services engagements involving Managed Services, IT Outsourcing, System Integration, Cloud, Security, Data & AI, and Digital Transformation.
Manage the complete sales cycle, including prospecting, qualification, solution development, commercial negotiations, contracting, and deal closure.
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Contribute towards revenue generation and business growth, working towards Annual Sales Targets, covering both own portfolio and team performance.
Develop and maintain a strong sales pipeline through incoming enquiries, cold calling, networking, referrals, events, and market research.
Prepare proposals, quotations, and contracts, including TOBs, Addendums, and Renewal Agreements, reviewing terms for commercial and legal risk exposure before closing.
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Drive conversion by guiding homeowners from consultation stage to project confirmation.
Build and maintain good relationships with clients through professional consultation and ensure great customer experience through their renovation journey.
Stay updated on industry trends, home renovation, and practical interior solutions that add value to properties.
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