Drive conversion by guiding homeowners from consultation stage to project confirmation.
Build and maintain good relationships with clients through professional consultation and ensure great customer experience through their renovation journey.
Stay updated on industry trends, home renovation, and practical interior solutions that add value to properties.
...
Monitor Field Technicians’ work schedules, job progress, attendance, and service completion status to ensure operational efficiency and service quality.
Ensure Fresh Calls are attended within the stipulated response times:
Calls received before 12:00 PM to be attended on the same working day.
...
Collaborate with the brand planners, business development team and clients to create comprehensive campaign and content briefs that align with brand guidelines and campaign objectives.
Brief the influencers on relevant campaign briefs by providing clear instructions, creative direction, and necessary assets to ensure effective collaboration.
Collaborate with influencers to create comprehensive content briefs and necessary revisions and ensure content reflects that align with brand guidelines and campaign objectives.
...
Compliance & Controls: Review expenses for compliance with procurement policies and ensure all transactions support LHDN e-invoicing (MyInvois) requirements.
Cash Flow Optimisation: Monitor daily bank balances and prepare weekly/monthly cash flow projections to flag risks and optimise payment timelines.
Bookkeeping: Maintain accurate general ledger entries, journals, and adjustments. Perform monthly bank and intercompany reconciliations.
...