Auditing & Compliance: Conduct internal and supplier audits, ensuring adherence to environmental regulations, chain-of-custody certifications (like PEFC or FSC), and safety codes.
Team Leadership: Train, mentor, and lead QC inspectors, graders, and laboratory staff.
Client & Vendor Liaison: Coordinate with suppliers, third-party inspectors, and clients to resolve quality disputes and ensure product specifications are met.
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· Ensure the QA/QC system in place are relevant, efficient and effective at all time.
· Ensure each product specs and quality standard, printing and packaging material etc requirement.
· Review and ensure each in-line and pre-shipment inspection report are clear, complete and compliance with procedures, requirement and expectation from the customers.
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NPRA & Regulatory Compliance: Lead and coordinate product registration, notifications, and variations with the National Pharmaceutical Regulatory Agency (NPRA / KKM). Prepare, review, and organize complete regulatory dossiers (Dossier submission, Certificate of Free Sale, ingredients validation, etc.).
Stay up to date with Malaysia food and health supplement regulations, ensuring all raw materials, formulations, and labeling meet current NPRA and KKM requirements. Serve as the main point of contact for external regulatory authorities and internal teams on regulatory matters.
Quality Assurance & Quality Control (QA/QC): Oversee daily QC testing (physical, chemical, and microbiological parameters) for raw materials, packaging materials, in-process samples, and finished products. Establish, review, and maintain QA documentation, including Standard Operating Procedures (SOPs), Certificate of Analysis (CoA), Batch Production Records (BPR), and product specifications.
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Lead and coordinate product registration, notifications, and variations with the National Pharmaceutical Regulatory Agency (NPRA / KKM).
Prepare, review, and organize complete regulatory dossiers (Dossier submission, Certificate of Free Sale, ingredients validation, etc.).
Stay up to date with Malaysia food and health supplement regulations, ensuring all raw materials, formulations, and labeling meet current NPRA and KKM requirements.
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This detail-oriented professional is responsible for the development and implementation of inspection activities, the detection and resolution of problems, and the delivery of satisfactory outcomes.
Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Checking of daily production flow, hygiene and quality.
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Independent and self-responsible implementation and quality assurance of product increments, including test automation, CI/CD integration, security and compliance testing, and defect management.
Development and execution of automated UI, API, integration, regression, and end-to-end test suites.
Root cause analysis, defect tracking, quality risk assessment, and continuous improvement of testing processes.
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