Supervise and ensure all Quality Control (QC) activities in production are carried out correctly and in accordance with established procedures and standards.
Performs analysis of reports and production data to identify trends and recommend updates or changes to quality standards and procedures when necessary.
Quality Assurance & Testing: Execute rigorous testing protocols, including smoke, regression, and user acceptance testing (UAT). Validate that production-ready features meet technical requirements and user expectations.
Effectively communicate and collaborate with cross function stakeholders to address operational challenges and concerns to ensure sustained operation and minimal interruptions to operations activities.