This role requires someone who is comfortable working directly on the production floor, analyzing quality data, driving corrective actions, and working cross-functionally with Production, Engineering, Purchasing, Warehouse and subcontractors.
Issue, monitor, and verify Supplier Corrective Action Requests (SCARs).
Review and approve First Article Inspection (FAI), Control Plans, Process Flows, and Material/Test Certificates.
Investigate supplier quality issues and coordinate with Purchasing, Engineering, Production, and other relevant departments to implement corrective actions.
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Validation & DFx: Technical understanding of validation strategies (IQ/OQ/PQ) and Design for Excellence (DFx) to ensure seamless transitions from design to mass production.
Performance Analytics: Ability to assess quality performance data to establish metrics, targets, and improvement strategies (e.g., Monthly Operations Reviews, Quality Excursion Reporting).
Bachelor’s Degree or higher in Engineering, Quality Management or a related technical field.
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Develop and execute operational readiness plans, including testing, documentation, and training, to ensure new capacity is fully operational upon integration.
Implement and maintain quality assurance processes to ensure all new capacity meets company standards and regulatory requirements.
Identify potential risks and develop mitigation strategies to minimise impact on operations.
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Serve as escalation owner for critical supplier quality issues, including supply disruptions, major nonconformances, and regulatory findings tied to suppliers.
Partner with Procurement/Sourcing leadership to integrate quality criteria into sourcing decisions and joint supplier scorecards.
Develop, enhance and own the global supplier quality process, and resourcing model across CoE and sites.
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Develop and execute operational readiness plans, including testing, documentation, and training, to ensure new capacity is fully operational upon integration.
Implement and maintain quality assurance processes to ensure all new capacity meets company standards and regulatory requirements.
Identify potential risks and develop mitigation strategies to minimise impact on operations.
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Analyse data patterns, exceptions, and recurring defects to identify root causes, quality trends, and control gaps.
Partner with Data Engineering, Platform Engineering, Architecture & Governance, BI, and business owners to translate business definitions into executable quality and trust controls.
Lead stewardship operations across domains by setting standards, coaching stewards, and driving consistent issue handling and escalation.
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Serve as escalation owner for critical supplier quality issues, including supply disruptions, major nonconformances, and regulatory findings tied to suppliers.
Partner with Procurement/Sourcing leadership to integrate quality criteria into sourcing decisions and joint supplier scorecards.
Develop, enhance and own the global supplier quality process, and resourcing model across CoE and sites.
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Collect, record, and analyze experimental data with accuracy and attention to detail.
Assist R&D Team in product and process development projects including to perform shelf-life study when there are new products or changes in raw material.
Maintain a clean, safe, and organized laboratory environment in compliance with safety standards.
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Learn how to manage data center inventory and assets.
Learn industry-recognized processes like change management and disaster recovery plans to manage data center availability risk(s).
Individuals who are completing or have recently completed a Bachelor's/ Master's/ PhD degree in Engineering or Facility Management or a related discipline.
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