Maintain a centralized repository for all QMS and compliance documents, track branch readiness for ISO audits, monitor non-conformities and CAPAR progress, and ensure all documentation is complete, consistent, and audit-ready.
Act as liaison between HQ and branches for governance, statutory, safety, and compliance matters by tracking certificate & service renewals (DOSH, JKKP, equipment certifications), consolidating safety or incident reports, and monitoring action-plan closure across departments.
Maintain group compliance trackers, follow up with action owners, highlight compliance gaps to management, and support coordination for safety inspections, committee meetings, and audit preparedness.
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Maintain and control food safety documentation by ensuring documents are properly filed, updated, distributed, and retained according to document control requirements.
Conduct routine pest control inspections, monitor first, second, and third defence systems according to inspection schedules, maintain inspection records, and report abnormalities for corrective action.
Assist in the implementation of the GMP Audit Program, including audit scheduling, inspection activities, report preparation, and follow-up on corrective actions.
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To carry out testing on work processes and record all in-process checksheet work carried out set by Senior QRC members to achieve set objectives.
Assist QRC Analyst to handle customers' complaints professionally. Ensure product complaints and product rejects are properly managed and responses are given intimely manner.
Assist QRC Analyst to perform tasks requested on product/process improvement and forward it to the respective party for further action.
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