Responsible for corrective actions and reports and ensure that they are carried out within quality specifications and requirements.
To respond / liaise with customers on issues relating to product quality.
To perform inspection, testing and measurement for product acceptance or to reject and report any non-conformances and escalate issues when necessary.
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Responsible in maintaining the cleanliness, sanitize and sterilize equipment and work area.
Responsible for maintaining all laboratory records and reporting all the results and activities to QA Manager & Executive including the trend analysis report.
Support QA and R&D Executive when necessary and as required.
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Operational Support: Assist in scheduling production jobs based on delivery priorities and maintain equipment maintenance and calibration logs.
Quality & Compliance: Collect testing data and support the maintenance of ISO procedures and document control; assist in preparing data for internal and external audits.
Inter-departmental Liaison: Act as a bridge between supervisors and team leaders to gather real-time production information.
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Operational Support: Assist in scheduling production jobs based on delivery priorities and maintain equipment maintenance and calibration logs.
Quality & Compliance: Collect testing data and support the maintenance of ISO procedures and document control; assist in preparing data for internal and external audits.
Inter-departmental Liaison: Act as a bridge between supervisors and team leaders to gather real-time production information.
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Directly supervises quality assurance team lead, quality assurance engineers and testers including the preparation and delivery of staff performance evaluations and career development activities.
To attend customer enquiries related to quality issue, customer claim, customer return and coordinate customer and vendor audit. Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.
Implements ongoing quality improvement processes working with interdepartmental teams and maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
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• Localize, revise, translate, issue, maintain, optimize, and supervise the implementation of quality system documents.
• Assist the Quality Manager in leading quality system audits, including certification, re-certification, surveillance audit, external audits, and internal audits.
• Support the achievement and continuous improvement of quality objectives and targets at the Malaysian plant.
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Assist the Quality Manager in leading quality system audits, including certification, re-certification, surveillance audit, external audits, and internal audits.
Support the achievement and continuous improvement of quality objectives and targets at the Malaysian plant.
Perform tasks according to the Malaysian plant's daily operational system requirement.
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