Process Coordination: Oversee the end-to-end cycle for authors, including paper submission, payment processing (Article Processing Charges), and tracking the publication timeline.
Data Management: Organize and maintain a clean database of scholar leads and communication history using office software.
Journal Style Adaptation: Tailor the tone and writing style to match the target journal, maximizing the initial review pass rate and building goodwill with peer reviewers.
Framework Upgrades: Reframe and optimize paragraph transitions and argumentation layers to ensure research highlights stand out.
Insight Extraction: Assist clients in highlighting innovative points and standardizing chart/table descriptions and academic discussions.
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Institutional & VIP Relationship Management: Build and manage a structured client tiering system ; lead high-stakes negotiations with university decision-makers or corporate stakeholders, and personally oversee retention and conflict resolution for strategic VIP accounts。
Data-Driven Operations & CRM Management: Optimize the end-to-end sales cycle from initial lead generation to payment closure ; maintain absolute CRM data integrity and analyze key metrics (conversion rates, regional contributions) to uncover new market opportunities.
Cross-Functional Collaboration & Risk Control: Partner with the marketing team to align local promotions (including targeted social media campaigns like Facebook localized ads) ; coordinate with legal and product teams to review international contracts and mitigate compliance risks.
Content localization and creation support: Draft, edit and proofread high-quality English email content adapted to cultural norms and publishing industry features of English-speaking markets.
Data-driven decision making: Analyze delivery, open, click, conversion, reply and unsubscribe rates, generate reports, identify user behaviors and implement optimization strategies.
Understand customer management rules and propose improvements to relevant systems and standards.
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Institutional & VIP Relationship Management: Build and manage a structured client tiering system ; lead high-stakes negotiations with university decision-makers or corporate stakeholders, and personally oversee retention and conflict resolution for strategic VIP accounts。
Data-Driven Operations & CRM Management: Optimize the end-to-end sales cycle from initial lead generation to payment closure ; maintain absolute CRM data integrity and analyze key metrics (conversion rates, regional contributions) to uncover new market opportunities.
Cross-Functional Collaboration & Risk Control: Partner with the marketing team to align local promotions (including targeted social media campaigns like Facebook localized ads) ; coordinate with legal and product teams to review international contracts and mitigate compliance risks.