Manage and maintain the Property Management System (PMS), including the creation, modification, and updating of property and tenancy records for new and existing stores.
Ensure the accuracy and integrity of tenancy, rental, and property databases through timely data maintenance and administration.
Coordinate closely with Legal, Finance, Operations, landlords, and external solicitors to facilitate lease execution, payment matters, and operational requirements.
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· Ensure that the Accounts Receivable processing services are delivered within the agreed service levels and targets as defined in the F&A Service Level Agreement (SLA).
Functional Tasks:
· Perform the following O2C processing transactions:
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Employee Relations & Engagement - Serve as a point of contact for employees on HR-related matters and provide guidance on company policies and procedures.
Performance Management & Learning Development - Coordinate performance appraisal processes, including tracking appraisal schedules and maintaining performance records.
HR Compliance & Policy Administration - Ensure HR practices comply with labour laws, employment regulations, and company policies.
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Recruitment & Talent Acquisition• Manage and coordinate recruitment activities from job posting through candidate onboarding.• Prepare and publish job advertisements on appropriate recruitment platforms.• Screen applications and shortlist suitable candidates.• Conduct initial candidate screening and coordinate interviews with hiring managers.• Maintain recruitment records and follow up on candidate status.• Prepare offer letters, employment contracts and other recruitment documentation.• Coordinate pre-employment requirements and new employee joining arrangements.• Build and maintain a candidate pipeline for current and future manpower requirements.
Employee Onboarding & Offboarding• Coordinate new employee onboarding and orientation.• Ensure new employees complete all required employment documentation.• Coordinate with relevant departments for employee accounts, equipment, access and other onboarding requirements.• Monitor employee probation periods and coordinate confirmation reviews with department managers.• Manage employee resignation and offboarding processes.• Coordinate clearance, company asset return, account/access termination and exit documentation.• Conduct or coordinate exit interviews where required.
HR Operations & Administration• Maintain accurate and up-to-date employee records and personnel files.• Maintain employee information, organisational records and HR databases.• Prepare employment letters including confirmation, promotion, transfer, salary adjustment and other HR correspondence.• Prepare HR memos, notices and internal communications.• Maintain proper filing and document-control practices for HR records.• Handle confidential employee information professionally and securely.• Prepare regular HR reports and workforce information for management.
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-Design and maintain RESTful APIs connecting frontend and backend systems. -Translate UI/UX wireframes into clean, efficient, and reusable high-quality code.
-Ensure performance, quality, and responsiveness of applications through optimisation and technical debt management.
Utilise digital tools, AI-powered applications, and online resources to support research, analysis, reporting, problem-solving and process improvements.
Prepare reports, correspondence, and operational documentation as required.
Provide administrative and operational support to the Management team.
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Track and maintain HR data of foreign workers, conduct weekly briefing for new foreign hires and administration of housing regulation checks
Day-to-day operation activities include but are not limited to organizing and facilitating the company’s onboarding procedures for new foreign hires, drafting letter of appointments and processing of invoices pertaining to foreign worker management
Ensure timely and accurate execution of all onboarding operations and sending correspondences regarding these new hires and relevant stakeholders
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