Advertising & Media Planning: Jump right in and get hands-on with crafting smart media proposals and mapping out campaign strategies that make an impact.
Advertising Campaign Execution: Team up with the crew to roll out media campaigns smoothly — from the first brief to post-campaign reporting.
Data Monitoring & Analysis: Turn numbers into insights by tracking performance and spotting what’s working (and what’s not) for future improvements.
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Performance Management: Facilitate the performance management consequences which is the Performance Improvement Plan (PIP) process including goal setting, performance reviews, and feedback sessions between the employee and their superior. Provide coaching and guidance to operation managers (Store Manager, Area Manager and Regional Manager on performance issues.
Talent Management: Support the development and implementation of talent management strategies, including mobility of staff, promotion, succession planning, career development, and leadership development. Collaborate with store operation managers to identify high-potential employees and create development plans.
Bachelor’s degree in Human Resources, Business Administration, or related field.
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Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements.
Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
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In this role, you will be responsible for the sales of products, systems, and services within the ABB Gas Analyzer portfolio, in line with the sales strategy. Each day, you will work toward meeting both qualitative and quantitative sales targets to ensure sustainable order growth and increased market share. This will include focused sales actions, channel management, and key account management for end users.
You will also demonstrate your sales skills by identifying and developing new sales opportunities in the Malaysian market.
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Compliance, Privacy & Governance: Ensure 100% compliance with global data privacy regulations (e.g., GDPR), internal controls, and local statutory requirements through secure data handling and administration.
Continuous Improvement Mindset: Proactively identify and implement process enhancements to boost productivity, improve cost efficiency, and increase customer satisfaction in collaboration with the Team Lead / Manager.
Knowledge Management: Maintain and enhance operational documentation, including Job Aids, SOPs, and FAQs, ensuring they reflect current best practices and support accurate inquiry resolution.
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Incumbent is empowered to solve requests and challenges via exceptional customer service that is consistent, knowledgeable, and trusted.
Incumbent must be able to anticipate customer needs, communicate professionally and compassionately with employees, managers and Business HRs around the world, and articulate solutions to customers in a way that enhances the customer experience. Incumbent must be able to handle a high volume of requests with speed and accuracy.
Ability to maintain confidentiality and safeguard employee data by adhering to compliance standards.
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Ability to maintain confidentiality and safeguard employee data by adhering to compliance standards.
Must possess the ability to learn quickly and follow multi-step instructions with accuracy and attention to detail. Balance of following steps and using judgment.
The incumbent must be able to analyze received information and demonstrate excellent problem-solving skills by using a variety of resources. Utilize judgment to make the best recommendation to drive a positive customer experience.
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Drive recruiting planning strategies (e.g., forecasting, short-/medium-term manpower requirements, etc.) to align with, and meet, business demands and HR cost control
Develop/review talent management for critical leadership positions and develop talent readiness/transition strategies
Execute initiatives on organization design changes to improve efficiency and effectiveness
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Partner closely with the Company’s preferred real estate transaction management provider to develop negotiation strategies and bring transactions to timely closure.
Provide input into financial planning and serve as a resource to financial analysts for budgeting, forecasting, expense reporting, and the development and administration of capital and operating budgets for assigned facilities.
Develop portfolio strategies, conduct portfolio analysis, and identify cost-saving opportunities across the Company’s regional real estate portfolio.
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