Monitor project progress and flag potential delays, risks, or issues to the relevant stakeholders in a timely manner.
Support campaign-related tasks such as system setup coordination, testing, data checking, reporting, fulfilment tracking, and post-campaign updates where required.
Ensure project details, requirements, and client feedback are properly recorded and followed through.
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Serve as an execution focal point coordinating workstream activities across Process & Technology, L1/L1.5 Support, Back Office, Quality & Regulatory, Finance, and Solutions & Infrastructure.
Coordinate with Affiliate Transition Leads to monitor local readiness, site cutover tasks, shadowing/reverse-shadowing activities, and hypercare execution.
Drive alignment between technical infrastructure rollouts (e.g., CCaaS Genesys, REXIS CRM, AI tools) and operational wave deployment schedules.
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Monitor project progress and flag potential delays, risks, or issues to the relevant stakeholders in a timely manner.
Support campaign-related tasks such as system setup coordination, testing, data checking, reporting, fulfilment tracking, and post-campaign updates where required.
Ensure project details, requirements, and client feedback are properly recorded and followed through.
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Responsible, monitoring and liaise with internal department (Design, Procurement, Factory, Service, Sales and Account) related with project.
Responsible to selection, monitoring, negotiation and coordination with supplier / contractor to meet project cost, requirement, specification and deliverable.
Responsible to prepare work order, purchase order and progress claim of supplier / contractor including progress claim to client.
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Familiar with cleanroom facilities, production areas, warehouses, HVAC, utilities, or pharmaceutical manufacturing environments would be an added advantage.
Experience coordinating machine installation activities, including equipment delivery, unloading, rigging, positioning, utility connection, commissioning, and handover.
Able to review and coordinate technical drawings, specifications, quotations, and vendor proposals, and follow up on technical deliverables.
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Maintain defect tracking records and submit progress/completion reports.
Attend to urgent maintenance issues and provide on-site support when required.
Verify completed works, ensure compliance with safety requirements and company SOPs, and assist in project handover and defect closure documentation.
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Maintain defect tracking records and submit progress/completion reports.
Attend to urgent maintenance issues and provide on-site support when required.
Verify completed works, ensure compliance with safety requirements and company SOPs, and assist in project handover and defect closure documentation.
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Safety Compliance: Ensure all setups meet safety standards and regulations. Conduct safety checks on structures and electrical systems before event commencement. (Supervisor will provide guidance directly)
Event Planning and Execution: Collaborate with teammates and supervisors to understand clients’ requirements. MUST take noted on detailed timelines, clients’ requirements and provide to the company. (Guidance will be provided)
Team Work: Coordinate with teammates and monitor their progress, provide assistance when required.
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