Process Quality Supervision: Monitor production operators to ensure standardized operations and compliance with quality requirements.
Inspection Management & Data Reporting: Maintain daily, weekly, and monthly quality inspection data, including pass rate, defect rate, and abnormality rate, and prepare quality reports.
Quality Improvement: Participate in quality improvement activities and work with Process Engineering and QA teams to reduce defects and recurring quality issues.
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Ensure that parts issued are free of visible defects.
Other duties and assignments as instructed by superiors from time to time.
To comply to all requirements of ISO (inclusive of all standards approved by the Management) and to adhere to general safety practices, standard operating procedure, work instructions, policies and guidelines provided bythe company.
Quality issue analysis: Coordinate the team, use tools such as 5Why, fishbone diagram, and 8D report to conduct root cause analysis on customer complaints or internal non-conforming products, formulate corrective and preventive measures, track and verify the closed-loop effect, and write reports.
Quality Data Management: Query, analyze or output production quality data (such as pass rate, failure rate, MSA) through tools like MES and Minitab, monitor production conditions, and confirm improvement directions.
Quality Training and Awareness Enhancement: Develop quality awareness training materials, carry out QCC (Quality Control Circle) activities, and enhance the quality responsibility of all staff.
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Processes the new update receiving date timely in the system. Monitors the delivery plan by timely identifying deviations and proactively contacting the suppliers (producers) and planners and updating the data and quantities in the ERP system (ABS).
Executes all administrative tasks for other administrative processes part of the scope of the Production Support administration. These may include but are not limited to:- the "grow out" process - prepare shipments, such as printing and checking documents and adding samples- scanning leaf samples. Checks that all tasks are performed timely and accurately. Communicates the status timely to the stakeholders. Proactively follow up any deviations.
Support projects to improve or automate or digitize processes within and related to the department. Perform tasks such as data collection, provide information on the system, data or process or knowledge of the process or way of working. Test the new improvements. Implement agreed new ways of working.
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