Translate business and policy needs into product solutions Scope requirements, develop user stories, and operationalise complex policy or business intent into scalable digital products.
Foster a culture of innovation and experimentation within the product team, ensuring that the company remains competitive and continues to deliver cutting-edge products.
AI and machine-learning product development: Partner with data scientists and engineers to define problems, hypotheses, data requirements and evaluation criteria, translating model capabilities into valuable customer experiences
Evaluate and organise product backlogs, service requests, and enhancement initiatives according to business impact, urgency, and technical feasibility.
Support external engagements, including industry events, partner/client meetings, and training sessions; responsibilities will include co-developing and delivering training programs and supporting the creation of product focused materials.
Facilitate customer on-boarding by guiding issuers through enrolment, platform access provisioning, participation activation, file exchange set-up and validation testing, and by supplying the documentation required to clear customer-side information security, data sharing and internal governance reviews.
Stakeholder Orchestration: Act as a crucial liaison between business leadership, operational partners like the Singapore Police Force (SPF), and global tech platforms (e.g., Google, Meta). You will navigate disagreements constructively, facilitate WOG (Whole-of-Government) alignment, and drive systemic value across the organisation.
Engage stakeholders and users to understand business needs, identify pain points, gather requirements, and translate them into clear problem statements and actionable productrequirements.