Internal Coordination:- Work closely with internal teams including designers, 3D visualisers, video/content producers, and project teams to align deliverables with the creative direction.- Maintain proper documentation for each project and ensure all timelines, updates, and requirements are clearly communicated.- Work on other event-related, activation-related, or agency projects as required.
Interested? Apply on our website now! : https://www.lightup7.com/careers/event-account-manager
Location: Kuala Lumpur (Required to travel for events)
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Documentation, Mentoring & Knowledge Sharing – Maintain technical documentation, implementation guides, configuration records, and support reports. Provide technical guidance to junior engineers and contribute to knowledge sharing, best practices, and team capability development.
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Technical Connections: Provide hands-on assistance during corrective troubleshooting, check basic electrical and AC/DC components , and support on-site recovery for offline systems (WiFi/logger setups).
Client & Logistics Coordination: Assist in scheduling customer maintenance appointments, handle basic inquiries, and coordinate with Supply Chain for replacement parts and logistics.
Safety & Compliance: Ensure strict compliance with company safety guidelines and practice proper PPE usage during all operations.
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