- Diploma or Bachelor's degree in any discipline. 1–3 years of experience in insurance claims processing (Medical, Health, Life, Employee Benefits, or General Insurance).* Strong knowledge of claims adjudication, claim verification, eligibility assessment, and claim settlement.* Proficient in Microsoft Office (Excel and Word).* Ability to read, write, and communicate in English and Chinese (Mandarin).* Ability to speak Cantonese is mandatory to support Hong Kong clients.* Strong attention to detail, analytical, and problem-solving skills.* Excellent communication, organizational, and time management skills.* Able to work independently, manage multiple priorities, and perform well in a fast-paced environment.* Prior experience working in an insurance company, TPA, shared service center, or insurance BPO is an advantage.
