Expand your personal and professional network by engaging with diverse clients, allowing you to build lasting relationships that define your career success.
Provide tailored financial solutions to help clients achieve their specific goals, to help us create a more financially secure community.
Conduct meaningful consultations to understand client needs, allowing you to provide the most relevant advice for their future.
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The Event Operations Executive is responsible for translating creative event concepts into seamless, high-quality on-ground execution. This role ensures that every event—from corporate launches to private celebrations—is delivered with precision, originality, and the signature styling standard of Helium & Konfetti.
You’ll work closely with the creative and planning team to manage logistics, coordinate vendors, and oversee installations, ensuring that no two events look the same while maintaining operational excellence.
You’ll be brainstorming, conceptualising, ideating, and working with a team to execute creative briefs. Scope includes designing interfaces, social media visuals, video stories, animation, and interactive web experiences.
You’ll be involved in the creative pitches and campaign proposals.
You’ll lead creative campaigns with a team and guide junior designers during execution, ensuring quality across the board.
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• Respond to customer inquiries and provide technical support within Service Level Agreements (SLAs) via various communication channels. (Level 1 Support)
• Handles more complex technical issues, whether on-site or in-house, that cannot be resolved at the initial resolution attempts. These issues may require deeper troubleshooting, root cause analysis, and specialized knowledge for resolution, which may also involve in-house repair or coordination with OEM/suppliers. (Level 2/3 Support)
• Collaborate with cross-functional teams to escalate and resolve difficult issues.
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The Customer Happiness Manager is responsible for building and sustaining a Gold Standard customer experience for MYSG.
This role oversees day-to-day support operations, ensures high-quality service delivery, and leads initiatives that strengthen customer trust and loyalty.
Beyond operational excellence, this role plays a key part in people development, service innovation, and budget planning, ensuring the MYSG support function remains scalable, efficient, and aligned with long-term business goals.
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