Customer Service
Interpersonal Skills
Communication Skills
TikTok
Sales
Lead Generation
Content Creation
Editing
Copywriting
Time Management
Team Management
Collaborate with sales & marketing team on other promotional planning and activities.
On-camera expression skills, clear eloquence and logic, basic control ability, product explanation skills, conversion guidance techniques, audience interaction, good collaboration and feedback ability with operations.
Strong affinity and trustworthiness, able to participate in live streaming planning, proactive in making suggestions, understanding of product selection logic and live streaming scripts, team awareness, able to cooperate with review improvement.
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Verbal Communication
Sales & Persuasion Skill
Interaction & Engagement
Presentation & On-Camera Confidence
Live streaming or hosting experience
Retail or sales experience
Product demonstration skills
Sales closing and upselling techniques
Customer engagement and interaction
Public speaking and presentation
Communication and interpersonal skills
Confidence in front of a camera
Content creation (short videos/Reels/TikTok)
Basic knowledge of Shopee Seller Centre or Shopee Live
Adaptability and quick thinking during live sessions
Goal-oriented with the ability to achieve sales targets
Ensure seamless setup and operation of all technical equipment (cameras, microphones, switchers, streaming software) by conducting pre-event testing to confirm all systems are functioning optimally.
Ensure live streams meet technical standards and platform-specific requirements (e.g., TikTok, Shopee) for consistent, high-quality delivery.
Collaborate closely with the production team to plan, coordinate, and execute high-quality live streaming events and schedules.
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Communication
Organizational Skills
Microsoft Office Suite
Problem-Solving
Mandarin Chinese
TikTok Live
E-commerce Operations
Platform Analytics
Data Analysis
Manage and maintain the live stream environment, ensuring smooth technical operations, including camera setup, lighting, and audio quality.
Analyze live stream performance metrics, such as viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future content.
Stay up-to-date with the latest trends and best practices on Shopee and TikTok live streaming platforms to ensure content remains fresh, relevant, and competitive.
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