Customer & Executive Engagement: Present Snowflake's technology and vision to C-level executives and technical stakeholders.
Build trusted advisor relationships with key accounts across telco, financial services, retail, and manufacturing verticals.
Competitive Positioning: Maintain deep understanding of competitive and complementary technologies (e.g., legacy data warehouses, cloud-native alternatives, local players) and effectively position Snowflake across different customer contexts.
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The Service Delivery Manager (SDM) is a critical operational role responsible for the successful delivery, maintenance, and management of CSSB's ICT Maintenance and Managed Services contracts. The SDM acts as the primary point of contact between CSSB and its clients post-award, ensuring that all contracted ICT services — including network infrastructure, server and data center maintenance, software support, and managed IT services — are delivered on time, within scope, and to the highest standard of quality.
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