Handle employee relations issues, such as resolving conflicts, addressing grievances, and facilitating communication between management and employees.
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Work according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.
Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team.
Commit to all IKEA health, safety and security rules and requirements within my area of responsibility, and actively help colleagues to prevent any incidents involving co-workers, visitors, customers, equipment, building and IKEA products.
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Process monthly payroll including calculation of salaries, overtime, allowances, and deductions while ensuring compliance with statutory requirements such as Employees Provident Fund (KWSP), Social Security Organisation (SOCSO), and Inland Revenue Board of Malaysia (PCB).
Handle submission of statutory contributions and prepare yearly forms such as EA Form and other related reports.
Maintain and update employee records including personal files, attendance, leave, and claims.
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Compensation & Benefits: Oversee payroll processing, salary benchmarking, and benefits administration to ensure competitive and equitable reward structures.
Compliance & Policy Formulation: Ensure all HR policies and day-to-day operations strictly adhere to local labor laws and statutory employment regulations. [1, 2, 3, 4, 5]
Education: Bachelor’s degree in Human Resources, Business Administration, or a related discipline. (A Master's degree or professional certifications like CIPD or SHRM are highly preferred).
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Handle all matters related to foreign workers, including permit applications and renewals, hostel management, documentation, compliance, and liaison with appointed agencies.
Prepare HR-related reports, employment contracts, disciplinary documentation, and other administrative correspondence.
Maintain accurate employee records and ensure confidentiality of personnel information.
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- Identify and maintain new and existing business opportunities to maintain strong market position.
- Establish and maintain communication with existing and potential customers, includes recommend new product, service and assist in overcome the technical issues customers’ face.
- Work with accounts on challenging credits to manage risks while maintain continuity of customer relationships include, conduct visits to resolve and follow-up on overdue accounts.
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- Identify and maintain new and existing business opportunities to maintain strong market position.
- Establish and maintain communication with existing and potential customers, includes recommend new product, service and assist in overcome the technical issues customers’ face.
- Work with accounts on challenging credits to manage risks while maintain continuity of customer relationships include, conduct visits to resolve and follow-up on overdue accounts.
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Demonstrable experience in the manufacturing, environmental services, recycling, logistics, oil and gas, semiconductor, or electronics-supply-chain sectors.
Verifiable track record managing HR for multi-site operations, mixed local and foreign workforces, and customer-audited environments.
Hands-on experience leading or supporting RBA, Sedex / SMETA, or comparable ethical-labour audits is highly preferred.
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