Manage and process monthly payroll, ensuring accurate salary payments, allowances, overtime claims, statutory contributions, and other related payroll matters in a timely manner.
Managing day-to-day operations of the HR function and duties (industrial relations & employee relations).
Handle employee issues like counselling, grievance handling, investigation and enquiry.
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To coordinate HR-related activities such as training, performance management and employee relations.
To keep abreast of all labour-related regulations, liaise with government statutory bodies and ensure compliance with such policies to minimize any legal risks and regulatory compliance issues.
To assist in preparing and maintaining documentation for ISO 9001 and other internal/external audits.
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Accurate and timely processing of customer payments in accordance with company policies, procedures, and service level agreements. Drive team performance, compliance, and continuous improvement to support business and regional objectives.
Manage Credit management processes ensuring smooth flow of activities for different locations in scope of the Credit Risk Team. Ensure compliance with established rules and policies.
Review and approve credit risk analysis including risk categories, credit limits, etc.
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This is an efficient processor, who with guidance and directions can meet demands of multiple, repetitive HR processes, tasks and inquiries.
The role has strong customer service focus while supporting employees and managers in resolution of their HR matters via supporting tools and processes and by effectively navigating customers towards solutions.
This role is guided and supported by Global HR Services peers and SME's as well as management and provides great insight into operational HR work for the candidate who is passionate about transactional HR work.
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Handle escalations beyond CSO or Senior CSO resolution authority
Coach and performance-manage Malaysia CSOs and the Senior CSO; drive quality calibration
Run cross-market alignment calls or checkpoints with Team Leaders in other markets to surface risks, share best practice, and flag inconsistencies before they reach client governance
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Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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