Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
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Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Manage and grow an existing portfolio of clients, fostering strong relationships and identifying cross-selling opportunities.
Prepare and process loan applications, credit card applications, and other personal finance product documentation accurately and efficiently.
Ensure all sales activities comply with internal policies, procedures, and relevant regulatory requirements (e.g., Bank Negara Malaysia guidelines).
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Review and verify e-invoices auto-submitted by the system, identifying and correcting any errors made by sales assistants to ensure accuracy and compliance with LHDN e-invoicing requirements before or upon submission.
Reconcile AR ledger against branch sales records and bank receipts on a regular basis.
Monitor customer aging reports and proactively follow up on outstanding and overdue accounts.
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