Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history.
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Curriculum Development
Classroom Management
Student Support
Lesson Planning
Instructional Design
Assessment Design
Communication Skills
Interpersonal Skills
Problem Solving
Time Management
Adaptability
Collaboration
Maintain records for preventive maintenance, corrective maintenance, incident follow-up, and audit evidence.
Conduct DR trend and gap analysis by correlating incident management data with DR exercise results to identify gaps.
Analyse and visualise the Disaster Recovery (DR) dashboard, providing a centralised view of DR readiness Build the Book of Work (BOW) and DR Operations Manual in Confluence to create a comprehensive repository.
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Maintain records for preventive maintenance, corrective maintenance, incident follow-up, and audit evidence.
Conduct DR trend and gap analysis by correlating incident management data with DR exercise results to identify gaps.
Analyse and visualise the Disaster Recovery (DR) dashboard, providing a centralised view of DR readiness Build the Book of Work (BOW) and DR Operations Manual in Confluence to create a comprehensive repository.
...
Maintain records for preventive maintenance, corrective maintenance, incident follow-up, and audit evidence.
Conduct DR trend and gap analysis by correlating incident management data with DR exercise results to identify gaps.
Analyse and visualise the Disaster Recovery (DR) dashboard, providing a centralised view of DR readiness Build the Book of Work (BOW) and DR Operations Manual in Confluence to create a comprehensive repository.
...
Maintain records for preventive maintenance, corrective maintenance, incident follow-up, and audit evidence.
Conduct DR trend and gap analysis by correlating incident management data with DR exercise results to identify gaps.
Analyse and visualise the Disaster Recovery (DR) dashboard, providing a centralised view of DR readiness Build the Book of Work (BOW) and DR Operations Manual in Confluence to create a comprehensive repository.
...
Identify industry trends, processes, orchestration tools and methodologies pertaining to Disaster Recovery and establish a roadmap that drives innovation across OCBC
Collaborate with different departments and Operational Risk Management to establish Disaster Recovery and Business Continuity recoverability plans and procedures while ensuring they are successfully tested through automated recovery orchestration.
Ensure Disaster Recovery projects and initiatives are delivered on time and on budget through effective financial forecasting and efficient use of project resources.
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If you believe in better, we’d love to hear from you.
About the Role
Drive the end-to-end TCR and PDD cycle annually (with utmost priority in ensuring data correctness and completeness and process completion in a timely manner in alignment to Group Performance and Rewards (GPR) guided timelines).
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Support employee movement activities including hires, job changes, internal transfers, resignations, and terminations.
Monitor and follow up on payroll‑related aging items such as job changes, terminations, and expiring contracts to ensure timely processing before Payroll integration is cut off.
Perform OCR validation and other periodic checks to support payroll and downstream accuracy.
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Implementing authentication, authorization, encryption, and data protection measures in line with MCMC cybersecurity standards and regulatory requirements.
Ensuring fast load times, low-latency API responses, high availability, and responsiveness under concurrent traffic.
Ensuring secure, reliable interoperability between MCMC internal systems and third-party platforms through API gateways and standardized contracts.
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Following process mapping and ensuring standard practices are implemented.
Provides regional support to the various HR Departments and be involve in developing processes and tools which facilitate the quality of administration
Meets defined SLA metrics for providing accurate, consistent, and timely services.
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Support employee movement activities including hires, job changes, internal transfers, resignations, and terminations.
Monitor and follow up on payroll‑related aging items such as job changes, terminations, and expiring contracts to ensure timely processing before Payroll integration is cut off.
Perform OCR validation and other periodic checks to support payroll and downstream accuracy.
...