Manage social media accounts like TikTok, Instagram, and Facebook, stay updated with trends and create content, video to promote products on social media.
Drives resolution of invoice mismatches, fostering collaboration with peer departments to eliminate recurring issues and strengthen end-to-end process integrity.
Monitors blocked invoice trends, leading root cause analysis and initiating cross-functional elimination projects with Procurement, Accounts Payable, Record-to-Report, IT, and other stakeholders.
Acts as the first line of support for PtP systems inquiries, ensuring timely resolution of ServiceNow tickets and reinforcing system reliability.
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Participate in automation, transformation, and continuous improvement initiatives to enhance operational efficiency and strengthen process controls.
Contribute to project and change management activities while gaining broad exposure to Accounts Payable, PtP processes, compliance, and stakeholder management.
Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
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Coordinate cross-functional delivery — align business analysts, developers, QA, vendors, and operations teams around a shared plan and shared milestones.
Apply testing-phase knowledge — understand unit, integration, system, regression, and UAT testing phases well enough to plan realistic test cycles and set clear exit criteria for each stage.
Partner with vendor and QA teams — work closely with vendor delivery teams and internal QA to make sure test coverage spans all angles — functional, integration, performance, security, and regression — not just the happy path.
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Design, execute, and measure multi-channel marketing campaigns using Salesforce Marketing Cloud.
Monitor campaign performance metrics, such as click-through rates, conversion rates, and customer engagement, and provide recommendations for optimization.
Maintain accurate and up-to-date customer data within the CRM system (Salesforce Marketing Cloud).
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Industry Research & Analysis: Conduct research on telecommunications, postal, courier, and broadcast sectors. Compile data, summarise industry news, and contribute to the preparation of analysis reports.
Administrative Assistance: Support day-to-day administrative tasks such as scheduling meetings, preparing minutes, managing correspondence, and maintaining departmental records.
Communications & Documentation: Draft and refine emails, memos, meeting notes, and presentations in British English for internal and external stakeholders. Ensure all communication materials are clear, professional, and accurate.
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