Customer Service – Staff handles and executes the customer service support initiatives to deliver a highly professional standard of service to customers.
Coordinating events and visitor experiences by organizing management meetings, town halls, workshops, customer visits, and corporate events, including venue, catering, and logistical arrangements.
Action Item Governance: Track and follow up on critical action items, operational deliverables, and decisions arising from FPS management meetings, ensuring accountability and timely execution across all departments.