We work in an open and transparent environment so you will be someone who treats others with respect and integrity – as you will be treated yourself.
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Supporting the APAC Service Delivery Lead to resolve stakeholders’ issues escalated by the business, including provide detailed documentation, action plans to avoid recurrences and propose any changes needed in current ways of working. Reviewing process documents and providing trainings when necessary.
Build network and engaging with customers on P2P and O2C performance processes/activities challenges and improve awareness on P2P and O2C end to end Support Model. Bring business users challenges observation to relevant parties for their support on improving customer experience / support model.
Collaborates with the rest of the Finance organization, Tax, FRMC and LOC to ensure alignment to local legislation and regulations. This to mitigate risks and ensure processes are developed and executed in compliance.
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I need someone who can become a true right hand, someone who can think ahead, organise chaos, follow up without being chased, identify problems before they become bigger, and help close open loops across emails, WhatsApp, documents, appointments, suppliers, staff, customers, property matters, and business projects.
The right person must be proactive, intelligent, organised, discreet, calm under pressure, and comfortable working with a founder whose mind moves quickly and who may not always have time to give perfect step-by-step instructions.
Your job will be to help reduce mental load, not add to it.
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10) Completes production plan by following schedule, accomplishing work results, establishing priorities, monitoring progress, updates schedules, resolving problems, reporting results of the processing flow on shift hand over reports.
11) Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
12) Maintains safe and clean work environment by educating and directing personal on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
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Ensuring all key deliverables meets the internal policy (Risk Control Management (RCM)) and external policies (Sarbanes-Oxley Act (SOX), US GAAP, etc).
Participating in process simplifications and automations.
Building a good relationship with stakeholders (FP&As, Controllership, internal and external auditors).
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