Participate in project undertaken by the team. E.g., Data collection on quality improvement project.
File inspection forms and other quality record that required in the lot traceability procedure to their respective lot master and support for retrieval.
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Support for Client Onboarding & Account Servicing: Assist RMs in the onboarding of new clients and managing account servicing needs, ensuring a smooth and efficient process.
Administrative Support: Handle transaction processing, report generation, and manage sales/account information, all while adhering to bank policies and regulatory requirements.
Sales & Cross-Selling: Support the development of Assets Under Management (AUM) by cross-selling products and referring account opportunities to RMs.
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Traffic Steering: Configure Local Traffic Manager (LTM) for load balancing, including Virtual Servers, Pools, and Health Monitors.
Upgrades: Perform firmware/OS updates (PAN-OS, Gaia, TMOS) and hotfix installations during maintenance windows.
Root Cause Analysis: Lead troubleshooting calls for complex connectivity issues, using packet captures (Wireshark, tcpdump) to identify latency ordrops.
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