Job PurposeTo provide day-to-day IT support to employees and assist the IT team in maintaining the company's hardware, software, network and IT systems to ensure smooth business operations.
Key Responsibilities:1. IT Technical Support - Provide technical support to staff for hardware, software and IT-related issues2. Network & System Support - Assist in monitoring the company's LAN, Wi-Fi, internet and other network facilities3. IT Security - Assist in maintaining antivirus, security updates and user access controls4. User & Helpdesk Support - Receive, record and follow up on IT complaints and service requests5. Documentation & Reporting - Maintain IT documentation, user accounts, system information and equipment records
Qualification: Diploma in Information Technology, Computer Science, Information Systems or related field....
- Responsible for the management and maintenance of subsidiary modules within the company's internal business systems, including OA, ERP, MES, PDA, and consumption systems;...
- Responsible for the management and maintenance of subsidiary modules within the company's internal business systems, including OA, ERP, MES, PDA, and consumption systems;...
Ensure the IT support function remains available outside normal office hours, including nights, weekends, and public holidays according to the approved roster.
Provide additional support during critical incidents, major outages, production ramp-up, or business continuity events.
Provide immediate IT assistance for production lines, shopfloor workstations, industrial PCs, shared terminals, scanners, printers, and production-related peripherals....
Ensure the IT support function remains available outside normal office hours, including nights, weekends, and public holidays according to the approved roster.
Provide additional support during critical incidents, major outages, production ramp-up, or business continuity events.
Provide immediate IT assistance for production lines, shopfloor workstations, industrial PCs, shared terminals, scanners, printers, and production-related peripherals....