Perform ETL (Extract, Transform and Load) activities to extract data from various sources, transform and validate data, and load it into the relevant systems or databases to support data integration, reporting, and business requirements.
Responsible for the operations, maintenance, user access management, change request, enhancements of the company’s ICT systems and applications.
Monitor and manage vendor resolution of incidents and problems, including prioritization and escalation to appropriate groups when appropriate interrupted manner.
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· Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
· Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
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• Conduct complete analysis of current/new systems, to identify the level of satisfaction of users, to identify strengths and weaknesses, to provide solutions for problems and to continually seek to improve existing systems.
• Collaborating with users and business analysts to conduct detail user requirement study. Translate business process and business requirement into a usable application system design that meets user needs and expectations.
• Analyse, plan, design, develop and implement core applications systems that satisfy business requirements or change requests.• Staying abreast with software/development technology trends, help to estimate the technology complexity of system solution projects/enhancements and upkeep technological stack.
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Deploy and maintain products in the customer's system landscape.
Propose solutions regarding the customer operational issues and tune/configure products and related key software component as Operating System, Databases, application and web servers.
Define and lead performance scalability and testing projects and configurate integration components such as LDAP, SAML, databases, middleware etc.
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Engagement with project stakeholders with sales groups and key account team to support technical discussions, drive early engagement and basis of design
At least 5-8 years’ technical background and good commercial acumen
Bachelor’s degree in engineering or business disciplines with minimum 5 yrs of exposures in HVAC and/or DC equipment sales/business development/product management/technical support role.
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Metrics & Reporting: Report and track Internal, Paynet & BNM regulatory Key Risk Indicators (KRIs) regarding control effectiveness.
WAF & Application Layer Governance: Define the governance framework for Web Application Firewall (WAF) deployments. Establish standards for rule tuning, core rule sets (e.g., OWASP Top 10 mitigation), API security baselines, SSL/TLS decryption profiles, and the management of false-positive thresholds to protect critical banking applications.
WiFi & Network Access Control (NAC) Governance: Define and audit the security architectures within Cisco ISE governing corporate, guest, and BYOD wireless networks. Establish strict baselines for 802.1X authentication, device profiling, and endpoint posture assessment before network admission.
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