Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback.
...
Vendor & Carrier Coordination: Work with telecom providers, third-party managed services, and hardware vendors for circuit delivery and infrastructure procurement.
Project Management: Oversee the lifecycle of network rollouts, from initial design and budgeting to deployment and post-implementation review.
Tier 3 Escalation: Act as the ultimate escalation point for complex network outages, routing loops, and critical performance degradation
...
Support engineers in daily MEP coordination and documentation works
Perform other project-related duties as assigned
Currently pursuing a Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering or a related engineering discipline
...
Authority Liaison: Deal directly with local authorities to manage statutory submissions, building inspections, and secure crucial project development approvals.
Education & Experience: Bachelor’s Degree in Engineering with 10+ years of hands-on project management experience within the property development industry.
...
Manage troubleshooting and identify solutions that support business process. Lead the implementation and management of system modifications, upgrades, and functional expansions to support evolving business needs.
Lead and manage ERP-related projects from initiation through completion, ensuring alignment with business goals, timelines, and budget constraints.
Coordinate with internal teams and external vendors as needed to ensure successful project delivery and system functionality.
...
IT Technical Support (Helpdesk): Follow up on and resolve IT issues encountered by employees during daily work (e.g., computers, software, accounts, office equipment), providing effective desktop support services.
Cross-departmental Collaboration: Actively cooperate with other IT modules (such as application development, information security, system architecture) and business departments to complete related IT project implementation and support tasks.
Educational Background: Bachelor's degree or higher in Computer Science, Network Engineering, Communications Engineering, Information Security, or a related field.
...