Respond to security and emergency incidents, coordinating with internal response teams and security leadership to ensure appropriate actions are taken.
Conduct security inspections, personnel and vehicle searches, patrol activities, and access control checks to maintain a secure facility environment.
Support security investigations, incident reporting, risk assessments, audits, and compliance activities related to security and food defense programs.
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Respond to security and emergency incidents, coordinating with internal response teams and security leadership to ensure appropriate actions are taken.
Conduct security inspections, personnel and vehicle searches, patrol activities, and access control checks to maintain a secure facility environment.
Support security investigations, incident reporting, risk assessments, audits, and compliance activities related to security and food defense programs.
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Conduct safe and legal routine checks as per Safety Policy
Maintain equipment according to the risk assessment standards and response according to service level agreement on any issues
Liaise with various authorities pertaining to maintenance of facility lifts, firefighting equipment, fire certifications and other statutory requirements
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IT Budget & Cost Control: Prepare IT budgets, manage hardware, software, and operational costs, and evaluate technology investments for cost effectiveness.
Network Security & Compliance: Maintain network security, conduct risk assessments, prevent data breaches, and ensure compliance with company and industry requirements.
Technology & Digital Optimization: Monitor technology trends and implement suitable solutions to improve IT infrastructure and business processes.
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Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback.
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Coordinate with external IT vendors for technical support, equipment repairs, maintenance, quotations, and service-related matters, while maintaining accurate IT asset records;
Maintain IT documentation and support system upgrades, improvement projects, and the resolution of critical IT incidents as required by Management.
Diploma or Degree in Information Technology, Computer Science, or a related field.
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