Collaborative Communicator: Confident, professional interpersonal skills with the ability to coordinate across sales, finance, supply chain, and external partners.
People-First & Relationship Builder: Highly approachable, empathetic, and skilled at building rapport quickly across all levels of the business.
Agility & Resilience: Comfortable adapting to variable workloads and flexible hours (balancing quieter admin days with fast-paced, high-intensity training days), fast changing project timelines, and quick problem solving.
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Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope.
Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals.
Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information.
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Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope.
Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals.
Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information.
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Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness.
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Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
Identify operational bottlenecks to provide continuous feedback and drive process standardization, automation, and workflow optimization.
You hold a BSc/MSc degree (desirable in Digital Marketing, IT, Communication, or Business) with 1–3 years of digital operations or shared services experience.
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You are currently enrolled in Bachelor's / Master's, or studies in Computer Science / Information Technology / Engineering (Computer/Telecommunication) / Science & Technology or related fields
Your strategic approach and good problem-solving skills are paired with proactiveness and a hands-on mentality
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Want to help shape how hardware gets sold and delivered? Working with us at Metasigma, you will join a small tech-hardware team building dependable devices and systems that help customers operate more smoothly.
As a builder on our Commercial & Operations team, you will set up practical sales and operations routines that scale as we grow, and help turn early ideas into repeatable workflows you can point to.