Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
Supervise and manage the daily operation of facility controls and asset management systems.
Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
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· Supervise and support Area Managers in achieving outlet-level performance targets (sales, service, compliance).
· Monitor and drive daily operational excellence across all outlets including cleanliness, staff discipline, SOP compliance, licensing requirements (such as MOH, DOSH and HALAL), and company policies and customer service, ensuring a positive dining experience for customers.
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Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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