At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Build a high-performance team by hiring, training and developing them to deliver on overall operational goals; provide ongoing feedback and conduct formal performance reviews on a semi-annual basis; ensure Business Recovery Planning is conducted and tested on a regular basis.
Provide strong leadership through promotion of values, communicating high-quality standards and developing yourself against the leadership model. Leading by example, you are expected to meet all deliverables as requested by the senior management.
Management of resources to ensure that all daily tasks are completed to ensure high quality of BAU deliverables are met within the deadlines.
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Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner
Assist the Manager in organising daily workload within the reconciliation team and monitoring operational KPIs (volume of breaks, aging, resolution time).
Provide guidance and support to junior team members; act as an escalation point for complex or sensitive breaks.
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The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making.
Assist the Team Manager in overseeing daily operations of the MO team to ensure smooth and efficient workflows.
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Drive Full-Cycle Enterprise Deals: Strategically prospect, target, pitch, and close high-value B2B contracts across budget hotels, express/smart properties, serviced residences, and 4-star/5-star luxury hotel chains.
Sell ROI Across All Tiers: Consult directly with hotel owners, asset managers, general managers, and C-suite executives on how Vendfun slashes labor overhead for budget properties while enhancing premium service delivery for luxury establishments.
Build a High-Yield Territory: Systematically map out high-growth hospitality segments across budget, mid-scale, and 4-to-5-star markets to establish continuous regional distribution pipelines.
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