Preparing working duty roster schedule for Operation Staff.
Prepare and submit monthly operation documentation such as deduction listing, penalty listing, attendance and others to HR Department
Assisting HR Department to assign suitable Patrolling Officer/Officer in Charge for Fomema arrangement, bring new guard to open account bank and others.
...
• Incident Detection & First-Level Troubleshooting: Detect and investigate incidents, perform initial troubleshooting and escalate unresolved issues to the
appropriate support teams.
• Ticket & Incident Management: Log, update, track and close incidents and service requests in accordance with agreed SLAs and operational procedures.
...